Multicultural & Accessibility Programs

At Mystic Valley Elder Services (MVES), we give special priority to underserved populations, and seek to create an environment that is welcoming and accessible to all elders, regardless of race, creed, ancestry, language, nationality, place of origin, ethnicity, aboriginal status, disability, gender, and sexual orientation. The multicultural character and special needs of the individual are fully recognized, valued, and respected

Our commitment is to embrace diversity in the community at large, and to increase the diversity of our workforce and the clients we serve. Currently, our multi-ethnic staff speaks a total of 13 languages, including Spanish, Russian, Cantonese, Mandarin, Vietnamese, and American sign language. We can communicate with deaf individuals through our TTY/TDD telephone service, and through a contract with AT&T interpreters we can handle telephone communication in over 100 languages.

Services for Deaf Elders

MVES provides services to deaf and hard-of-hearing elders through a contract with New England Homes for the Deaf. These services include referral, outreach, health and social services, as well as accessible communication and assistance via newsletter and sign language. Contact them at (978) 774-0445.

Services for Low-Vision Elders

MVES provides services to low-vision elders through a contract with the Mass. Association for the Blind, Vision Community Services Division. These services include in-home rehabilitation training, adaptive equipment, outreach, telephone support and two monthly peer support group for elders who are vision-impaired. Contact us by phone at (781) 324-7705.

Services for Asian Elders

MVES is making a special effort to reach out to its growing Asian immigrant and refugee populations. Through a collaboration with the Vietnamese American Civic Association, the Greater Boston Chinese Golden Age Center, and the Malden Council on Aging, MVES is able to provide a variety of services to Asian elders.

MVES has worked with the Malden Council on Aging to create a culturally appropriate environment where Asian elders may comfortably come for educational, recreational and social services. Each Thursday an Asian-style meal is served, and classes are periodically conducted in English as a Second Language. Several mornings each week, bilingual outreach workers from the Greater Boston Chinese Golden Age Center and the Vietnamese American Civic Association provide translation assistance, help with applications for benefits, and provide information and referral services at the Malden Council on Aging.

To learn more, call (781) 324-7705 or Request Information about this program.

 

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