The Director of Quality Improvement is a member of the senior management team and has overall responsibility for agency-wide quality improvement initiatives and home care contract management.
BA/BS degree in a related field of business with at least five years senior level experience leading quality improvement teams, systems development and measuring results. An advanced degree with knowledge of quality management system and experience in health or long-term care (community or residential) setting preferred. Must have experience developing and implementing quality measures. Must have analysis experience. Excellent written and verbal communication skills. Excellent interpersonal skills including strong facilitation skills. Must be able to work effectively in a team environment. Must be a self starter, detail oriented and organized. Must have strong analytical skills. Computer skills: Must be proficient with Microsoft Office Suite and have working knowledge of survey tools, database usage, and conducting information searches on the internet.