These days, it can take an expert to figure out medical coverage. That’s why we provide it. Our free health insurance counseling program, Serving the Health Insurance Needs of Everyone (SHINE), provides unbiased, certified counselors who can help you navigate Medicare requirements, check your eligibility for MassHealth and other public benefits, and help you select the plan that best meets your needs.

You can speak with a SHINE counselor by phone or at our 15+ locations. Together, you will review your existing medical coverage, compare potential insurance plans, and make sure that you aren’t paying for unnecessary or duplicate coverage.

All counselors are trained and certified by the Massachusetts Executive Office of Aging & Independence. They have expertise in Medicare Parts A and B, Medigap insurance, Medicare Advantage plans, MassHealth, and state and federal public benefits programs.

Mystic Valley Elder Services SHINE program serves older adults in the communities of Chelsea,  Everett, Lynn, Lynnfield, Malden, Medford, Melrose, Nahant, North Reading, Reading, Revere, Saugus, Stoneham, Swampscott, Wakefield and Winthrop.

To learn more about SHINE, Medicare and MassHealth options, please visit here.

Medicare Savings

Medicare Savings Programs (formerly known as “MassHealth Buy-In”) can pay your monthly Part B premium, and help in reducing your Medicare Part D drug costs.

You may be qualified based on your gross income and a SHINE Counselor can help explain the eligibility guidelines along with all the benefits offered through the Medicare Savings Programs.

We’re here to make your life easier. For many individuals and families, the first call to Mystic Valley Elder Services is an introduction to a puzzling network of programs and long-term care services. We’ll help you bypass the confusion to find the right services for you.

We’re here for you.

When you call Mystic Valley Elder Services, our receptionist will connect you with a caring expert who is ready to listen and answer your questions. Our referral specialists have the most current information on services in the region and can make suggestions and referrals at no cost. If they do not have the answer right away, they will find it!

Referral services are available in:

• English
• Spanish
• Haitian Creole
• We can provide translation for other languages too—just ask!

Together, we’ll form a plan.

If you choose, we can send someone to your home to get a better sense of your current situation and goals. We also offer options counseling to help you make a smooth transition to or from a hospital, nursing/rehabilitation facility, assisted living residence, or your home. Whether it’s by phone or in-person, our staff are here to build a plan that works for you!

Fill out the form below or call us at 781-324-7705 to start a conversation.

Visit Our SHINE Counseling Sites

SHINE counselors are also available to sit down with you at a site that’s convenient for you. Call to make an appointment.

Chelsea Senior Center
10 Riley Way
617-466-4370

Everett Senior Center
90 Chelsea Street
617-394-2260

Greater Lynn Senior Services
8 Silsbee Street
781-599-0110 ext. 611
781-586-8618

Lynnfield Senior Center
525 Salem Street
781-598-1078

Malden Senior Center
7 Washington Street
781-397-7144

Mystic Valley Elder Services
300 Commercial Street #19
781-388-4845

Medford Senior Center
101 Riverside Ave.
781-396-6010

Milano Center of Melrose
235 West Foster Street
781-662-6886

Nahant Senior Center
334 Nahant Road
781-581-7557

Edith A. O’Leary Center
157 Park Street, North Reading
978-664-5600

Reading Senior Center
16 Lowell Street
781-942-6659

Rossetti Cowen Sr. Center
25 Winthrop Ave., Revere
781-286-8156

Jack Satter House
420 Revere Beach Blvd., Revere
781-289-4505 ext. 5221

Saugus Senior Center
466 Central Street
781-231-4178

Stoneham Senior Center
136 Elm Street
781-438-1157

Swampscott Senior Center
200 Essex Street, Rear
781-596-8866

Wakefield Senior Center
30 Converse Street
781-245-3312

Winthrop Senior Center
35 Harvard Street
617-846-8538